Legal Disclaimer Please read before using our web site.

NOTE: Please read this disclaimer in its entirety before using our web site.

For the purpose of this disclaimer, Ashby House Massage Therapy will be referred to as “The COMPANY”

General Disclaimer of Liability

THE SERVICE AND CONTENT FROM OR THROUGH THIS SITE ARE PROVIDED “AS-IS,” “AS AVAILABLE,” AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION HEREIN MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. THE OWNER OF THIS SITE ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT CONTAINED ON THIS SITE.

User agrees to indemnify, defend and hold Owner and its affiliates, licensors, content and service providers, participating publishers, authors, dealers, and suppliers harmless from any liability, loss, claim, and expense, including lawyer’s fees and expenses, related to a User’s violation of this Agreement or use of the Web site.

All responsibility or liability for any damages caused by viruses contained within the electronic files or at the site is disclaimed.

Hyperlinks

This site contains links to other Internet sites. Such links are not endorsements of any products or services in such sites, and no information in such site has been endorsed or approved by the COMPANY.

Submissions

All remarks, suggestions, ideas, graphics, or other information communicated to the COMPANY through this site (collectively, the “Submission”) will forever be the property of the COMPANY. The COMPANY will not be required to treat any Submission as confidential, and will not be liable for any ideas for its business (including without limitation, product or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future products or operations of the COMPANY. Without limitation, the COMPANY will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. The COMPANY will be entitled to use the Submission for any commercial or other purpose whatsoever, without compensation to you or any other person sending the Submission. You acknowledge that you are responsible for whatever material you submit, and you, not the COMPANY, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.

Privacy Policy

Regulated health care professionals must collect personal health information to deliver safe and effective health care within their scope of practice. As custodians of your personal health information, we commit to keeping the conditions detailed in The Personal Health Information Privacy Act (PHIPA), and PIPEDA: Personal Information Protection and Electronic Documents Act.

Access & Storage

Our health care providers include only registered massage therapists, and may expand to include members of other regulated health professions, who are similarly bound to uphold PHIPA and PIPEDA. Only regulated health professionals who work in your aid on our premises may access your health care records. Subcontracted help, and other members of the public are restricted from accessing personal health information that we collect, with the exception of administrative staff and office managers, who are fully informed of our privacy policy, and who have agreed in writing to uphold the conditions laid out here. Our accountancy firm has access to your personal contact information in the course of reviewing our accounts, but we restrict from them information related to your health.

Collection & Retention

We will collect no more information than is necessary for the following purposes:

  • To deliver our health service, and comply with legislation
  • For purposes of remuneration
  • Quality Assurance
  • For teaching purposes
  • To inform you of upcoming events

We retain, and safeguard your records for ten years, or in the case of a minor, for ten years when they reach the age of 18.

You may withdraw your consent to the collection, use or disclosure of your personal information at any time.

Disclosure

As defined by PHIPA, “implied consent” allows us, with your permission, to share your health information among health care providers who are also in your aid (and who are similarly bound by PHIPA) for the reason that we receive it from you. If you limit what we can tell other health care professionals whom you consult, we are obliged to tell them if we think information is inaccurate, incomplete, or when we think missing information will affect your health.

To share your information with anyone else (including your family or friends, or health care professionals who are not in your aid), we need your “express consent”. Given your express consent, we will also share your health information with the Substitute Decision Maker of your choice, should the need arise.

We will act without consent in the following instances:

  • To report health conditions that make you unfit to drive
  • In the case of diseases that may pose a risk to public health
  • If we suspect abuse
  • To give information to your spouse or child which may affect their health
  • To reduce serious bodily harm to a person or to the public
  • In the case of my transferring my practice to one who has signed agreement to keep information in confidence and secure
  • To assess a patient’s ability to make health care, and other important decisions
  • To improve or maintain quality care or any related program and service
  • To assist health research, or give information to certain registries or planning bodies that use PHI to improve health care services or health system management as long as strict privacy protections are in place
  • To administer or enforce laws around the practices of health care providers
  • For purpose of legal proceedings
  • To comply with court order, or other legal requirements.

Accuracy & Breach

You may access what personal and health information of yours’ that is in our care, and register disagreements. By regulation under PHIPA we will not change, in your file, any of our observations or opinions made in good faith, but we must append to your file within 30 days any statement of disagreement you make. The full record must remain visible, ensuring that the corrected version is available. Unless prohibited by law enforcement or legal proceedings, you are entitled to a copy of your file, (for a reasonable fee).

If the personal and health information we safeguard is in any way compromised or privacy breached, we will inform you in a timely way.

Questions or Concerns

Any concerns you have regarding our office’s enforcement of PHIPA may be directed to our Information Officer, Maggy Ashby, who can be reached through the contact section of our website.

You may further direct any concerns not satisfied by our contact person to the Information and Privacy Commissioner of Ontario.

Cancellation Policy

To allow us to make a predictable income we require 48 hours of notice to cancel or change your appointment. Failure to give adequate notice will result in a fine of $30.00 to be added to your account, and will be collected at the time of your next visit.